15
8)
I went to FeelingBetterNow®.com but couldn’t access the program? How do I log
in?
To access FeelingBetterNow®:
Go to
www.FeelingBetterNow®.com/otip
and follow the instructions, or login
through
www.otip.com
and click on the FeelingBetterNow® and follow the
instructions to obtain your access code OTIPRAEO. You can also publish this
access code for your membership.
Create a username and personal password to keep your identity anonymous.
Answer a series of medical and lifestyle questions. Depending on your answers,
you may be given a printable Diagnostic Risk Assessment Map and a Care Map.
If provided, take the Maps to your doctor so, together, you can identify issues,
prevent problems and manage and promote your mental health and emotional
well-being.
9)
Does the LTD coverage include CAREpath and FeelingBetterNow®?
All OTIP LTD coverage includes CAREpath and FeelingBetterNow®. For more
information, please contact your local office for a brochure.
Early Intervention (EI) Services
1)
What is the process when a member reaches the 15 days and we notify OTIP?
Once OTIP receives the Notice of Prolonged Absence (NPA) form from the local office, we
attempt to contact the member by phone. It’s
important to reach out early allowing the
EIRC the opportunity to provide members assistance during the beginning stages of
diagnosis or treatment plan.
2)
Describe the initial conversation with the Early Intervention worker?
The member is contacted by phone and we introduce the EIRC and other OTIP roles (i.e.
EI administration), EI services and confidentiality of information that they share with us.
We emphasize to the member that we may be able to offer them some assistance in the
early stages of their absence from work. For example, information and resources
pertaining to their illness or injury as well as funding assistance for prescribed treatment.
3)
Where and how will we get the list of Early Intervention possibilities?
There is not a specific list of Early Intervention options as each case is reviewed
individually. We believe the discussions with the member about their condition are very
valuable as the Early Intervention Rehabilitation Consultant (EIRC) may be able to
educate the member about their new diagnosis, make some recommendations that the
member can take back to their treating physician to discuss further to ensure that the
member’s treatment is on the right tract. We encourage members to utilize their extended
health benefits and additional funding assistance may also be offered.
Interventions would be based on the members medical condition, some examples of
things we may fund are: physiotherapy assessment and/or treatment, occupational
therapy assessments and or treatment, psychotherapy sessions, scheduling and payment